Case Study: Brasfield and Gorrie

The Business:
Brasfield & Gorrie is a full-service general contracting, construction management, and design/build service provider.

The Challenge:
Brasfield & Gorrie was looking to upgrade its voice and data infrastructure while reducing operating expenses. Brasfield & Gorrie was looking to improve their internal and external communications and gain efficiencies by upgrading their data network.

The Solution:
ICS was able to redesign and implement an improved voice and data network utilizing SIP telephony. In addition, ICS negotiated with the carriers to provide a more robust network solution with significant savings. The entire implementation was project managed by ICS which also handles the day to day customer support and billing analysis. Brasfield & Gorrie has improved their voice and data communications internally and with their clients. Also, Brasfield and Gorrie’s IT staff now has more time to work on key business issues while ICS provides on-going network management and support.

The Results:
Brasfield & Gorrie is saving over $500k annually utilizing a much more robust voice and data IP network. In addition, Brasfield & Gorrie’s employees are utilizing VoIP find me follow me services and unified messaging which has improved productivity and enhanced sales results.


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